Frequently Asked Questions

The US ESTA (Electronic System for Travel Authorization) is an automated entry requirement for citizens of Visa Waiver Program countries. It allows eligible travelers to visit the US for tourism, business, or transit purposes without obtaining a traditional visa, for stays of up to 90 days per entry.

Citizens of Visa Waiver Program (VWP) participating countries who wish to travel to the United States by air or sea for tourism, business, or transit purposes are required to obtain an approved ESTA before travel.

The US ESTA is generally valid for two years from the date of issuance, or until your passport expires — whichever comes first. You may make multiple trips to the US during this period, with each stay limited to 90 days.

You can apply by visiting our ESTA application page at /esta-us/application. Our guided 5-step form will walk you through every section. Once complete, our expert team reviews your ESTA application before it is submitted, helping to prevent errors that could cause delays or rejections.

After submission, most ESTA applications receive a decision within 72 hours. However, some ESTA applications may require additional review and could take longer. We strongly recommend applying for ESTA at least several days before your planned travel date.

You'll need your valid biometric passport, personal contact information, travel details, background information as requested in the ESTA form, and an emergency contact. You'll also need a payment method for the service fee.

Yes. Children also require their own ESTA Form USardless of age. Each person traveling needs their own individual ESTA authorization linked to their own passport.

Visit our Check ESTA Status page and enter your application reference number and the email address you used when applying. You can also log into your account dashboard for real-time ESTA updates.

Yes, in certain circumstances. Visit our Modify Application page for details. Note that not all ESTA information can be changed after submission, and some changes may require a new ESTA application.

If your ESTA application is not approved, you may need to apply for a US visa through a U.S. Embassy or Consulate. Our team can advise you on next steps. In some cases, providing additional information may help resolve the ESTA denial.

Your approved US ESTA will be sent to the email address you provided during the application. The ESTA is linked electronically to your passport — you do not receive a physical document. Airlines can verify your ESTA electronically.

We charge a service fee for our professional ESTA application assistance, expert review, platform maintenance, and customer support services. This service fee is separate from any government fees. Full fee details are provided clearly before you complete your ESTA application.

Our refund policy outlines the conditions under which ESTA service fees may be refunded. Please review our Refund Policy page for complete details. Note that our service fee covers the cost of ESTA application assistance regardless of the outcome.

No. We clearly display all fees before you submit ESTA payment. There are no hidden charges or surprise fees after submission. What you see is what you pay.

If you encounter any technical issues with your ESTA application, please contact our support team via email at [email protected]. You can send Queries 24/7 and will respond within 24 hours promptly to resolve any ESTA-related issues.

First, check your spam or junk mail folder. If you still cannot find the ESTA confirmation, contact our support team with your full name and the email address you used. We can resend your ESTA confirmation and reference details.

Yes. Our entire ESTA application platform uses 256-bit SSL encryption to protect all data transmission. We are committed to protecting your personal and payment information at every stage of the ESTA application process.